Refund Policy
Updated: April 23, 2025
At MyRealFollowers, we are committed to delivering high-quality services and ensuring customer satisfaction. This policy outlines the conditions under which refunds may be granted.
1. General Eligibility
Refunds may be approved in the following situations:
- The service was not delivered within the promised time.
- The order failed due to technical issues on our side.
- Duplicate payments were made accidentally.
2. Non-Refundable Situations
Refunds are not applicable in cases such as:
- Client provided an incorrect or broken link.
- The order was partially delivered but matched the selected package.
- The user violated our Terms of Service.
3. How to Request a Refund
To request a refund, please contact us within 7 days of your order at [email protected]. Include your order ID and a clear explanation of the issue.
4. Processing Time
If approved, refunds will be processed within 5 to 10 business days and returned to the original payment method.
5. Chargebacks
If you initiate a chargeback without contacting us first, we reserve the right to ban your account and refuse future services. Please give us the opportunity to resolve the issue.
6. Need Help?
If you're unsure about your order status or have a question, donβt hesitate to reach out. Our support team is here to assist you anytime.